Anonymous
map-marker Somerdale, New Jersey

Never leave messages

Been calling me for almost 2 yrs now for an outstanding debt with Toyota I dont owe. My car was totalled and I had Gap insurance. Toyota was suppose to pay what insurance didnt. They wontcquit calling me
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Anonymous
map-marker Somerdale, New Jersey

SRA Associates Nasty People

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They keep calling to my cell, my husband, even my job, they do not give information but they want us to provide ours by phone, we do not have any debts maybe it is an error, but it is too much . It is harassing, I called my attorney a few minutes ago, I am not able to deal with this nasty people anymore. This have been going on for months, I have talked to Christian, Miranda etc, they are all the same. They are going to pay for this, very dishonest people, big attitude. This should be prohibited in USA, it is unacceptable. They are going to pay for this
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Cons:
  • Really bad
Reason of review:
Harassment
Anonymous

SRA Associates should write instead of calling

Receive calls on my cell and home phone from this company all too often. In those rare events I get to speak to someone they always ask for personal info without first explaining the purpose of their call.

Fearful of identity theft I decline to provide info to a person or company I know nothing about and have never had a business relationship with. The company should try sending a letter to anyone they plan on calling explaining who they, as a debt collector, represent and the amount owed. They might find consumers more receptive to their calls when the consumer already knows what the call is about. Personally, I hate playing cat and mouse with debt collectors.

Contact by mail seems more professional.

This company has never sent me a letter. I still have no idea why they keep calling.

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Reason of review:
Poor customer service
2 comments
Guest

We too refuse to verify anything

They keep saying they sent a Letter we never got

They can keep calling

We will keep refusing

After the IRs scandal never again

Guest

These people call 1 or 2 times a day, never leave a message. I don't answer because I don't know who they are.

I wish they would quit calling me.

I don't have any debts to anyone. Thanks,

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Seldon Lnl

Sra Associates Customer Care Review

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How can a Finance Company say a consumer who has paid in full for a 3 year lease owes the finance company the exact money in car damages to the money they lost by our turning in our 3 year paid up leased car rather than our purchasing the car for their higher claimed value. They want to obtain a higher amount by taking a car to an auction and then the extra amount they stated for the market price of the car if we purchased the car they want to obtain by claiming damages for scratches which is normal wear and tear in my pictures over the time period we leased the car. Of course the value of the car is higher as the car dealer in Pennsylvania who purchased the car at auction put a price of three thousand more than what KIA Finance let it go for. The internet is beautiful as I can follow the car after I turned it in by knowing the VIN#. It is too bad that KIA Finance or SRA Associates don't bother using evidence that is available.
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Loss:
$3000
Cons:
  • I think they have consumer relations problems
Reason of review:
Company already bad.

Preferred solution: Get out of the business

Anonymous

SRA Associates Calls

These people call at all hours and become condescending and borderline threatening when I refuse to give them personal information while THEY refuse to tell me what the "matter" is they have against me. IF they have my personal information like an address, send me something in the mail. Don't all and demand personal information without identify why, who and what. I don't plan on making identify theft easy for anyone who tries! Otherwise you will get my attorney or better yet someone in law enforcement to deal with you! People need to be aware that there is a proper process and harassment isn't one of them!
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Reason of review:
Poor customer service
Anonymous

SRA Associates Harassment

SRA Associates continuously calls me but does not tell me what they want. Requires me to provide personal information that they say they have. Other than my name I refuse. If they cannot indicate the purpose of their call without sarcasm or condescension, I do not have any desire to speak to them. These debt collection agencies purchase debt (which is sometimes false debt) and send their minions to make harassing telephone calls at all hours of the day and night. It's a disgraceful business model and should be banned. It is a waste of time and energy to keep this unrelenting harassment going.
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Reason of review:
Poor customer service
Anonymous

Horrible

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OMG I was called DEC 28th to be told I ou KIA FINANCE money ,they wanted $146 ASAP for Dec and $214 for Jan. I told Charles Smith NICE NAME I would send him the 146 I wrote a check and mailed it the next day, my husband got 2 calls dec 29th and he told them to call me, OMG they did and were rude, they wanted Dec payment asap, I told them you called me Dec 28 I mailed a check Dec 29 what more do you want, well after that nasty call I took my JAN payment of $214 tore it up and broke it down to 6 different checks for amounts from $4, $5, $25,$50 and $100 to total $214 on random dates in JAN, pd in full by JAN 30th, if they wanted to harass me I was going to harass them, all thru JAN... *** 2017 I now treat people as they treat me,
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Cons:
  • Charles smith
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

Anonymous

Sra Associates - Review in Collection Agencies category

I was called by this company a female who was very rude said she would not talk to me unless I gave my address I asked what it was about she said the same thing again so I explained I don't give out my information over the phone without knowing who and why I'm giving it they told me to wait for a letter in the mail and hung up. Very odd seems like a scam

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1 comment
Guest

Just had same problem. I have no clue why they are calling and I do not give information to anyone I don't know.

Stop calling me.

I did not give any body permission to give any body else my phone number. Why are they harassing me and wo T tell me what the matter is about.

Anonymous

SRA is a SCAM!

I received a call from (856) 497-**** and they asked for my birthday and zip code. When I gave it to them they said it did not match their records.

But instead of leaving me alone they changed their records so they could harass me more! WTF? How is that legal?? Now they've been calling me every day for months and I refuse to confirm anymore personal information over the phone because it seems like a SCAM.

I told them they could send me a letter in the mail like a normal company if they wished to contact me further. But they just keep calling me earlier and earlier in the morning. The Harassment wont stop. The worst part is they wont even tell me why their calling me!

They just keep asking for more personal information! WTF?!?!?

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Reason of review:
Poor customer service
1 comment
Guest

Same thing has happened to me. They never leave a voicemail.

My husband answered the other day and they asked for personal information, and he said you tell me what this is regarding first and they hung up.

I answered the phone and told them until you tell me what this is in regards too, i'm not giving you any of my information and to please stop harrassing me and they hung up.

This so sounds like SCAM and i refuse to give any information to them.

Anonymous
map-marker Somerdale, New Jersey

Harrassment

I received a call from this company looking for my estranged uncle. I haven't seen nor spoken to my uncle since I was a teenager, and I have no idea how this company even obtained my telephone number. They would not tell me how they got my number, just that they removed my number from their list. That did not answer my question and the woman was adamant about telling me why they were looking for my uncle anyway. I am still baffled how they found my personal mobile number to call looking for a debt to be collected that isn't mine. I do not share the same last name as my uncle so, how this company got my PPI is very fishy to me. Scam scam scam.
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Reason of review:
harrassment
Anonymous
map-marker Roseville, California

Two day experience with "SRA Associates"

Started receiving harassing style phone calls beginning yesterday 10/27/16 speaking with my partner claiming to "pay up or else". She/they called again at 0745 hours at which time I answered the phone.

They demanded to talk with my partner whom just happened to be in the shower. The woman whom refused to give me her name requested from me her/our zip code and her date of birth and social security number for "varification purposes".

When I gave only the zip code she got abusive at which time my partner was out of the shower informing me of the "dept collection" scam going on. These people are nasty and deserve to go to jail.

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Reason of review:
Poor customer service
Anonymous
map-marker Ottawa, Ontario

Sra Associates - Customer Care Review from Ottawa, Ontario

They keep calling and won't tell me why they are calling. It's getting annoying

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Reason of review:
Poor customer service
2 comments
Guest

It seems to be a standard statement" Sra calls and asks you for Your Birthday and address". With out a proper introduction nor verification of who they are? One more call and this will go to NYS Attorney General and NJ Attorney General.

Guest

Did you pay your bills?! Or there is someone you may be related who is not paying their bills.

Hopefully it all works out for you! Good luck.

So this wants me to write 50 words. So this is me writing 50 words Words words words words words words words

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Anonymous
map-marker Fort Myers, Florida

SRA ASSOCIATES & KIA MOTOR FINANCE

Traded my car in on March 22, 2016 (never late or missed one single car payment). I asked the Dodge Dealership upon my trade-in, if KIA MOTORS was SATISFIED IN FULL, and THAT I OWED NO MORE MONEY?!. They assured me I did not. Over 4 MONTHS LATER, I receive a statement stating I owed $428.01 for the Disposition Fee. I called the Dodge dealership, and they verified that KIA had stated to them that I was paid up in full.... I've been bullied, harassed, etc.... by both KIA and now this SRA ASSOCIATES collection agency. Based on my limited means, I had issued KIA MOTOR FINANCE a letter indicating I will pay them $50.00/ a month until the $428.01 is satisfied in full. They've had no problem getting the payment(s)., and now I get a collection letter. This is unreal and very unfair.
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Loss:
$428
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: I want the entire thing dropped. And this issues closed with no more money due.

Anonymous
map-marker Lorain, Ohio

Called my parents about my brother in law

Disreputable dishonest company. They called my very old parents, got them out of bed, and scared them looking for my brother in law, who has never lived there and doesn't have their last name. My parents have no idea how to contact him either. That is just flat out wrong. My parents were afraid that criminals or drug dealers were going to come to their house based on what the woman said on the phone. That's really really low to scare old people. Zero integrity If they think that tactic is going to get them any money, they are wrong. ***.
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Reason of review:
Poor customer service
Anonymous
map-marker Fulshear, Texas

Collection calls

After making 48 payments on time, I turned a lease car in to Hyundai. I offered to pay the termination fee at the time of turn in.

I was told they would mail a statement to my new address. Three months later I received a call from a clown at SRA. I asked for a statement from Hyundai so I could pay. He insisted I pay him via phone.

I refused to pay a strange company over the phone until I got verification from Hyundai that they were authorized.

I called Hyundai direct and requested a statement. Since have received four calls while waiting for a statement from Hyundai.

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Reason of review:
Problems with payment
1 comment
Guest

KIA Motor did the same thing to me!, and SRA Associates and Kia Motor Fiance, now harass me non stop on my phone and now even more by mail. Totally an invasion of ones privacy. I feel for you!